This Shipping Policy (“Shipping Policy”) is an integral part of Arekae’s Website Terms of Service (“Terms of Service”) that apply generally to the use of the website (“Site”) administered by Arekae through which the products and services are sold. The Terms of Service are incorporated into this Shipping Policy.
Local and Domestic Shipping
We will arrange for shipment of the products to you. Please check the individual product page for specific delivery options. You will pay all shipping and handling charges specified during the ordering process. Arekae offers free standard shipping on orders shipped within the US and its Territories with a subtotal (after any discounts or promotions have been applied) over a certain threshold, as indicated in the shopping cart and elsewhere on the site. Depending on the destination, orders should be shipped within 1-2 business days after being placed but not guaranteed to be delivered in any particular timeframe. Delivery times may vary, especially during peak periods. Shipping and delivery dates are estimates only and cannot be guaranteed. We are not liable for any delays in shipments.
A shipping confirmation email will be provided with all pertinent tracking information. We aim to fill and ship all orders within 1-2 business days of being placed. If you require an adjustment or have unique delivery requirements, please contact our customer service directly and we will do our best to accommodate your needs. Please note that in order to ensure faster delivery, your order may consist of multiple packages delivered on different days.
Some circumstances may result in delayed shipping or delivery, such as:
Issues related to credit card or payment.
Higher than expected daily order volumes over and above the fulfillment capacity of our shipping department.
While infrequent, certain Arekae products may go out-of-stock, at which point Arekae will be sure to contact you for direction on how to best move forward with your order. Customers can choose to simply delay shipments until the product is back in stock or swap for similar items currently available at the time of purchase.
Risk of Loss
The risk of loss for and title to products purchased on the site passes to the purchaser upon delivery to Arekae’s carrier.
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